African Slav

Latin American/ Caribbean countries developed lower cost labor through the preservation of the hacienda system and continuous use of foreign and Mimi grant workers through Latin American/ Caribbean plantations, even though increasing indenture servitude and increasing of wage labor was becoming more prevalent in the growing cit The Hacienda system in Latin America kept labor costs at a virtually free price by nodding Indians to certain lands by constantly keeping them in debt through out the early modern to modern period.During the early 1 ass's, Herman Cortes after being granted the Spanish crown was given encompass, allowing him access to large amounts of indigenous labor. With the growth of Indian populace by the early sass's, the hacienda sys stem continued in full throttle. Similar processes occurred in Puerco Rich during the time Of Sp anis colonization in which haciendas were created and cheap labor force was used in order to create a greater production of goods.The reason for this continuity is that the use of the hacienda system continued to give Latin America the convenience of nearby indigenous labor for a very cheap price to pay. Foreign and immigrant workers within Latin America from 14501900 were use d to work on plantations and Haciendas, because of the benefit of cheap labor. By the late sass's, Trans Atlantic slave trade began to spark, causing African slaves to be a source of labor. As slave abolition movements began to ignite in the late sass's, it became me less acceptable to continue to have slave labor, so many plantation owners secrete kept slaves with them.However, by the late 1 ass's, slavery was almost non existent, alto ugh due to the increasing popularity of indentured servants in plantations, an element of mix oratory work was still reflected upon Latin American labor force. This continuity exists because of the fact that slaves were cheap, useful, and easily accessible labor that was overall very pr deductive to the purpose of prod ucing items. Indentured labor in the Caribbean was becoming an alternative to slavery quiz cocker as more Europeans began to migrate around the world.During the 1 ass's, slave arrays in a strong position for the Caribbean, but by the time that the late sass's rolled a round, migrating Europeans began to have the choose to become a servant by paying off debt with working on a plantation. A more effective way of labor because the workers are more MO titivated to do more. This change exist because Of the fact that slaves were not needed as m such once more dedicated workers came to do the job. A similar process occurred in American colonies in which indentured workers paid off debts in order to become citizens.Wage labor in Latin America was slowly becoming more prevalent rather than slavery on haciendas. During the 1 60(Yes, wage labor was basically unheard of in this a ere, however during the sass's, wage labor began throughout Latin America. By the sass's, wage labor continued to in crease in haciendas along with indentured labor and was used because of the massive European immigration occurring instead of having to use African Slav sees. This change exists because wage labor is the willingness or agreement to work on a Hacienda and by contract. Therefore, it is by choice, not force.

Referent and Expert Power

CNUR 833 Week 9 discussion question Summary Outline: Leadership Read the following chapter : Robbins, S. P. , Coulter, M. & Langton, M. (2009). Management (9th Canadian ed. ). Toronto: Pearson Prentice Hall. Chapter 12 Review Week 9 Presentation (Found in Course Materials under Weekly Presentations) Focus on the following elements: 1. How leaders and managers differ. LEADERS †¢ Develop vision and long term objectives, plans strategy and tactics †¢ Exhibits leading Beauvoir. Acts to bring change in others congruent with long term objectives †¢ Innovates for the entire organization †¢ Asks what and why to change standard practice †¢ creates vision and meaning for the organization †¢ uses transformational influence: induces change in values, attitudes, behaviour using personal examples and expertise †¢ uses empowering strategies to make followers internalize values †¢ status quo challenger and change creator MANAGERS engages in day to day care taker activities, maintain and allocate resources †¢ exhibits supervisory behaviour : acts to make others maintain standard job behaviour †¢ administers subsystems within organizations †¢ asks how and when to engage in standard practice †¢ uses transactional influence: induces compliance in manifest behaviour using rewards, sanctions and formal authority †¢ relies on control strategies to get thing done by subordinates †¢ status quo supporter and stabilizer 2. How various theories improve our understanding of leadership? Trait theories- early research unable to find the difference leaders from non- leaders †¢ Later research on the leadership process identified 7 traits associated with successful leadership- drive, the desire to lead, honesty and integrity, self-confidence, intelligence, job-relevant knowledge, and extraversion †¢ Behavioural theories identified 3 leadership styles- 1. autocratic style- centralized authority, low participation 2. democratic style-involvement, high participation, feedback 3. laissez-faire style- hands -off management Leader behaviour Research findings mixed results- †¢ no specific style was consistently better for producing better performance †¢ employees were more satisfied under a democratic leader than an autocratic leader 4. How managers use power and trust to enhance leadership. For manager to lead, manger should have the leadership skill to empower and influence the team or individual to achieve organizational goals by building trust and using power effectively. There are 5 sources of leader power identified: POWER 1. Legitimate power and authority are the same. Leader in position power also likely to have reward and coercive power 2. Coercive power-leaders have the ability to punish or control e. g. employee’s suspension and demotion or assign unpleasant or desirable work to the workers. Followers react to the power out of fear and consequences for not compliance 3. Reward power- give positive benefits and rewards including anything that another person values e. g. money, favourable performance appraisals, promotions, interesting work assignments, friendly colleagues, and preferred work shifts or sales territories. . Expert power- influence based on expertise, special skills, or knowledge. Managers depend on employees’ expert to achieve the organization’s goals due to jobs have become more specialized. 5. Referent power-based on desirable resources or personal traits. Develop out of admiration of another and a desire to be like that person by modelling behaviour and attitudes after the individual DEVELOPING TRUST AND CR EDIBILITY TRUST include 5 dimensions 1. integrity- honesty and truthfulness 2. competence- technical and interpersonal knowledge and skills 3. onsistency- reliability, predictability, and good judgement in handling situation 4. loyalty- willingness to protect a person, physically and emotionally 5. openness- willingness to share ideas and information freely †¢ Honesty is the most important characteristic of admired leader †¢ Credible leaders are competent and inspiring †¢ Able to communicate effectively their confidence and competence and inspiration †¢ Trust and integrity are interrelated and interchangeable Post your views one the 2 discussion questions in the discussion threads. . Describe the differences between a transactional leader and a transformational leader. †¢ Transactional leaders is more of management leadership style by telling what they wanted the employees to do and give clear structure and expectation to their followers what is expected and required to do the job with full responsibility †¢ Reward for success of compliances and effort and punishment for failure to motivate employees to achieve short term goal and not long-term goal by increase their performance or productivity. Followers are expected to do the job as an order whether or not there are resources or capability to do it. Employees obey to do the assignment by negotiating a contract with benefits and incentive. †¢ This leadership style has least interest in changing the working environment and ineffective in promoting job satisfaction. Transformation leadership †¢ Defined as charismatic leaders of change agents who have confidence and belief in themselves by developing vision and putting their passion and energy to take care of their subordinates to success. with clear vision and direction leaders will be able to inspire their followers to buy into it in order achieve their common goal for the organization †¢ Some of the characteristics of transformation leader are enthusiasm, active and good listener, visible, build trust, persistent, keep up the momentum by motivating and rallying their followers, show followers their behaviours and attitudes the way every ones else should behave, commitment, celebrate with success, †¢ This type of leadership enables the leaders to transform organization as they are people oriented and success comes first. Transformational Leaders also tend to see the big picture, but not the details, which could cause failure and also their followers are kept going and may also cause them to give up. References: Robbins, S. P. , Coulter, M. & Langton, M. (2009). Management (9th Canadian ed. ). Toronto: Pearson Prentice Hall. Transformation Leadership. Retrieved on 15-3-2010 from http://changingminds. org/disciplines/leadership/styles/transformational_leadership. htm 2. What types of power are available in your current nursing situation? Which types do you use most often and why? The types of powers most often used by nurses are expert power and referent power. This is because nurses have expert power as they possess skill and knowledge; professional specialized in nursing care that is relevant to the job or tasks. Public and patients look up on nurses for quality of care and health knowledge for their expertise. Thus nurses have the power to influence patients as well as team members by exhibiting trust, honesty, credibility, accountability and integrity. Nurses also have referent power being admired by patient, staff and students. Therefore those who admire nurses with referent power will be over power by the nurses and attempt to model behaviour and attitudes after them. This is because the followers believe the leader posses the quality that they would like to possess. Transactional Leadership 72 rate or flag this page By Edi Kurnik [pic][pic][pic][pic][pic][pic][pic][pic][pic][pic] [pic]A – Z of Leadership †¢ A – Z of Leadership How To Improve Your Leadership Skills By Using The Same Secrets Great Leaders Like Gandhi, Martin Luther King, and Alexander The Great Used To Inspire, Motivate and Persuade Virtually Anyone†¦ Related Hubs Leadership Styles †¢ Quotes on Leadership [pic][pic] [pic][pic][pic]Transactional Leadership Leadership style plays a crucial role in the development of an organization. Transactional leadership is of the leadership style that is often used by many companies. Transactional leadership believes that punishment and reward motivate people. This leadership also assumes that when people agree to do a particular assignment, a part of that agreement is that they give up all authority to their boss. The leader holds control and power over the subordinates. The main goal of the employee is to obey the orders of their managers. The idea is that when a subordinate takes up a job, he or she agrees to obey their manager totally. The ‘transaction' is the money or any other award that the company pays to its subordinates for their compliance and effort. The relationship between the subordinate and the leader becomes transactional. In transactional leadership the leader has the right to punish his or her subordinates if their performance is not according to the predetermined standard. Transactional leadership makes clear that what is equired and expected from their subordinates. It also mentions that subordinates will get award if they follow the orders seriously. Sometimes punishments are not mentioned but they are understood. In the early stages of transactional leadership, subordinate is in the process of negotiating the contract. The contract specifies fixed salary and the benefits that will be given to the subordinate. Rewards are g iven to subordinates for applied effort. Some organization use incentives to encourage their subordinates for greater productivity. Transactional leadership is a way of increasing the performance of its subordinates by giving them rewards. Transactional leadership is also called as ‘true leadership style as it focuses on short term goals instead of long term goals. In Transactional leadership, when the leader assigns work to its subordinates, then it is the responsibility of the subordinate to see that the assigned task is finished on time. If the assigned task is not completed on time or if something then punishment is given for their failure. But if they accomplish the task in time then the subordinates are given reward for successfully completing the task. Subordinates are also given award and praised for exceeding expectations. A subordinate whose performance is below expectation is punished and some action is taken to increase his or her performance. Transactional leadership has more of a ‘telling style'. Transactional leadership is based on the fact that reward or punishment is dependent on the performance. Even though researchers have highlighted its limitations, transactional leadership is still used by many employers. More and more companies are adopting transactional leadership to increase the performance of its employees. This approach is prevalent in real workplace. The main limitation of this leadership is that it assumes that people are largely motivated by simple rewards. Under transactional leadership, employees can't do much to improve job satisfaction. Transaction leadership has been ineffective in providing skilled employees to their organization. This style of leadership is least interested in changing the work environment. Experts do not recommend this approach. Transactional leadership focuses more on management of punishments and rewards. [pic]Rate it:   up   down Transactional Leadership Disciplines ; Leadership ; Leadership styles ; Transactional Leadership Assumptions | Style | Discussion  | See also Assumptions People are motivated by reward and punishment. Social systems work best with a clear chain of command. When people have agreed to do a job, a part of the deal is that they cede all authority to their manager. The prime purpose of a subordinate is to do what their manager tells them to do. Style The transactional leader works through creating clear structures whereby it is clear what is required of their subordinates, and the rewards that they get for following orders. Punishments are not always mentioned, but they are also well-understood and formal systems of discipline are usually in place. The early stage of Transactional Leadership is in negotiating the contract whereby the subordinate is given a salary and other benefits, and the company (and by implication the subordinate's manager) gets authority over the subordinate. When the Transactional Leader allocates work to a subordinate, they are considered to be fully responsible for it, whether or not they have the resources or capability to carry it out. When things go wrong, then the subordinate is considered to be personally at fault, and is punished for their failure (just as they are rewarded for succeeding). The transactional leader often uses management by exception, working on the principle that if something is operating to defined (and hence expected) performance then it does not need attention. Exceptions to expectation require praise and reward for exceeding expectation, whilst some kind of corrective action is applied for performance below expectation. Whereas Transformational Leadership has more of a ‘selling' style, Transactional Leadership, once the contract is in place, takes a ‘telling' style. Discussion Transactional leadership is based in contingency, in that reward or punishment is contingent upon performance. Despite much research that highlights its limitations, Transactional Leadership is still a popular approach with many managers. Indeed, in the Leadership vs. Management spectrum, it is very much towards the management end of the scale. The main limitation is the assumption of ‘rational man', a person who is largely motivated by money and simple reward, and hence whose behavior is predictable. The underlying psychology is Behaviorism, including the Classical Conditioning of Pavlov and Skinner's Operant Conditioning. These theories are largely based on controlled laboratory experiments (often with animals) and ignore complex emotional factors and social values. In practice, there is sufficient truth in Behaviorism to sustain Transactional approaches. This is reinforced by the supply-and-demand situation of much employment, coupled with the effects of deeper needs, as in Maslow's Hierarchy. When the demand for a skill outstrips the supply, then Transactional Leadership often is insufficient, and other approaches are more effective. See also Exchange principle, Transformational Leadership Transformational Leadership Disciplines > Leadership > Leadership styles > Transformational Leadership Assumptions | Style | Discussion  | See also Assumptions People will follow a person who inspires them. A person with vision and passion can achieve great things. The way to get things done is by injecting enthusiasm and energy. Style Working for a Transformational Leader can be a wonderful and uplifting experience. They put passion and energy into everything. They care about you and want you to succeed. Developing the vision Transformational Leadership starts with the development of a vision, a view of the future that will excite and convert potential followers. This vision may be developed by the leader, by the senior team or may emerge from a broad series of discussions. The important factor is the leader buys into it, hook, line and sinker. Selling the vision The next step, which in fact never stops, is to constantly sell the vision. This takes energy and commitment, as few people will immediately buy into a radical vision, and some will join the show much more slowly than others. The Transformational Leader thus takes every opportunity and will use whatever works to convince others to climb on board the bandwagon. In order to create followers, the Transformational Leader has to be very careful in creating trust, and their personal integrity is a critical part of the package that they are selling. In effect, they are selling themselves as well as the vision. Finding the way forwards In parallel with the selling activity is seeking the way forward. Some Transformational Leaders know the way, and simply want others to follow them. Others do not have a ready strategy, but will happily lead the exploration of possible routes to the promised land. The route forwards may not be obvious and may not be plotted in details, but with a clear vision, the direction will always be known. Thus finding the way forward can be an ongoing process of course correction, and the Transformational Leader will accept that there will be failures and blind canyons along the way. As long as they feel progress is being made, they will be happy. Leading the charge The final stage is to remain up-front and central during the action. Transformational Leaders are always visible and will stand up to be counted rather than hide behind their troops. They show by their attitudes and actions how everyone else should behave. They also make continued efforts to motivate and rally their followers, constantly doing the rounds, listening, soothing and enthusing. It is their unswerving commitment as much as anything else that keeps people going, particularly through the darker times when some may question whether the vision can ever be achieved. If the people do not believe that they can succeed, then their efforts will flag. The Transformational Leader seeks to infect and reinfect their followers with a high level of commitment to the vision. One of the methods the Transformational Leader uses to sustain motivation is in the use of ceremonies, rituals and other cultural symbolism. Small changes get big hurrahs, pumping up their significance as indicators of real progress. Overall, they balance their attention between action that creates progress and the mental state of their followers. Perhaps more than other approaches, they are people-oriented and believe that success comes first and last through deep and sustained commitment. Discussion Whilst the Transformational Leader seeks overtly to transform the organization, there is also a tacit promise to followers that they also will be transformed in some way, perhaps to be more like this amazing leader. In some respects, then, the followers are the product of the transformation. Transformational Leaders are often charismatic, but are not as narcissistic as pure Charismatic Leaders, who succeed through a belief in themselves rather than a belief in others. One of the traps of Transformational Leadership is that passion and confidence can easily be mistaken for truth and reality. Whilst it is true that great things have been achieved through enthusiastic leadership, it is also true that many passionate people have led the charge right over the cliff and into a bottomless chasm. Just because someone believes they are right, it does not mean they are right. Paradoxically, the energy that gets people going can also cause them to give up. Transformational Leaders often have large amounts of enthusiasm which, if relentlessly applied, can wear out their followers. Transformational Leaders also tend to see the big picture, but not the details, where the devil often lurks. If they do not have people to take care of this level of information, then they are usually doomed to fail. Finally, Transformational Leaders, by definition, seek to transform. When the organization does not need transforming and people are happy as they are, then such a leader will be frustrated. Like wartime leaders, however, given the right situation they come into their own and can be personally responsible for saving entire companies. See also Appeal principle, Bonding principle, Confidence principle, Pull, The Leadership Challenge Bass, B. M. (1985). Leadership and performance beyond expectation. New York: Free Press. Bass, B. M. (1990). From transactional to transformational leadership: Learning to share the vision. Organizational Dynamics, (Winter): 19-31. Burns, J. M. (1978). Leadership. New York: Harper & Row

Assessing The International Human Resource Management Methods Business Essay

Assessing The International Human Resource Management Methods Business Essay Due to globalization, the economy around the world has been largely integrated. Many corporations are expanding their markets into regions or other countries they have never touched before. These corporations are experiencing an evolutionary stage: internationalization. It is clear that effective human resource management of an organization is the major competitive advantage and may even be the most important determinant of organizational performance. Thus, in order to survive in the crucial global economic market, a multinational corporation (MNC) mainly relies on the capability of its international human resource management (IHRM) during the internationalization process. In other words, it is the IHRM’s responsibility to enable the MNCs to be successful globally. Over the past several decades, practitioners and scholars have devoted great effort to explore the field of IHRM and there have developed thousands of literatures which support the notion that international human r esource management is increasingly an important topic. Most of their focus has been on IHRM issues in MNCs. Further, much of the literature deals specifically with managing expatriates (Napier, 1998).This literature review is divided into five parts. First part provides a brief introduction of the IHRM definition. In the second part, reasons for the increasing importance of IHRM are explained. Then, the author introduces strategic IHRM and an integrative framework of Strategic IHRM in MNCs Definition of International Human Resource Management (IHRM) What is IHRM? Actually, it is not easy to provide a precise definition of international human resource management (IHRM) because the responsibility of an HR manger in a multinational corporation (MNC) varies from one firm to another. Generally speaking, IHRM is the effective utilization of human resources in a corporation in an international environment. Scullion (1995: p352) defined IHRM as â€Å"the HRM issues and problems arising fro m the internationalization of business, and the HRM strategies, policies and practices which firms pursue in response to the internationalization of business†. In most studies, the term IHRM has traditionally focused on expatriation (Brewster and Harris, 1999). However, IHRM covers a far wider spectrum than expatriation management. Four major activities essentially concerned with IHRM were recruitment and selection, training and development, compensation and repatriation of expatriates (Welch, 1994). Iles (1995) also identifies four key areas in IHRM as recruitment and selection, training and development, managing multicultural teams and international diversity and performance management. From the perspective of worldwide people management, Hendry (1994) points out three main issues in IHRM: 1) expatriation management and development; 2) the management internationalization through the whole organization; 3) creating a corporate culture to internationalize the corporation to fu lfill the increasing need of inter-cultural interactions of doing business abroad and in home country. Recent definitions concern IHRM with activities of how MNCs manage their geographically decentralized employees in order to develop their HR resources for competitive advantage, both locally and globally. The role and functions of IHRM, the relationship between subsidiaries and headquarters, and the policies and practices are considered in this more strategic approach. Dowling, Schuler and Welch define IHRM as â€Å"a collection of policies and practices that a multinational enterprise uses to manage local and non-local employees it has in countries other than their home countries (Dowling et al., 1993: p2).†

Australian Company Law Essay Example | Topics and Well Written Essays - 3750 words

Australian Company Law - Essay Example In the case of The Congregation of the Religious Sisters of Charity of Australia & Ors v The Attorney General in and for the State of Queensland [2011] QSC 100 , the Bedford Trust was a gift of land made by Mary Josephine Bedford in February 1952 to the Religious Sisters of Charity of Australia for the purpose of building of a hospice for the â€Å"sick and dying who are poor†, to be called Mount Olivet Hospice. It was also to be built to commemorate the life and work of Dr. Lillian Cooper. 2. What terms of the trust were not being fulfilled? - The evidence establishes that the terms of the trust are not presently being fulfilled in two substantial respects. First, the Mount Olivet Hospital now does not only provide palliative care but more general care. Secondly, admission is not restricted to those who are â€Å"poor†. 3. What was the applicant seeking from the Court? - The applicants sought Declarations concerning the purpose and structure of the Bedford Trust, Orders under s 106 of the Trusts Act 1973 and Orders relieving the applicants from liability for breaches of the Bedford Trust. 4. What breaches of the Bedford Trust had occurred? - No funds were transferred when the trust was settled, and the Congregation became responsible for meeting the costs of both building and operating the hospice on the land which had been donated by Miss Bedford. 5. Were the terms of the trust altered? Explain - Section 105 of the Trusts Act provides: â€Å"105 Occasions for applying property cy pres (1) Subject to subsection (2), the circumstances in which the original purposes of a charitable trust can be altered to allow the property given or part of it to be applied cy pres shall be as follows— (a) where the original purposes, in whole or in part— (i) have been as far as may be fulfilled; or (ii) can not be carried out; or (iii) can not be carried out according to the directions given and to the spirit of the trust; (b) where the original purposes provide a use for part only of the property available by virtue of the trust; (c) where the property available by virtue of the trust and other property applicable for si milar purposes can be more effectively used in conjunction, and to that end can suitably, regard being had to the spirit of the trust, be made applicable to common purposes; (d) where the original purposes were laid down by reference to an area which then was but has since ceased to be a unit for some other purpose, or by reference to a class of persons or to an area which has for any reason since ceased to be suitable, regard being had to the spirit of the trust, or to be practical in administering the trust; (e) where the original purposes, in whole or in part, have, since they were laid down— (i) been adequately provided for by other means; or (ii) ceased, as being useless or harmful to the community or for other reasons, to be in law charitable; or (iii) ceased in any other way to provide a suitable and effective method of using the property available by virtue of the trust, regard being had to the spirit of the trust. (2) Subsection (1) shall not affect the conditions wh ich must be satisfied in order that property given for charitable purposes may be applied cy pres, except in so far as those conditions require a failure of the original purposes. (3) References in subsections (1) and (2) to the original purposes of a trust shall be construed, where the application of the property given

The Obamacare Research Paper Example | Topics and Well Written Essays - 750 words

The Obamacare - Research Paper Example The second objective of the program is to create stock exchange for insurers, which will purchase insurance at a reasonable price to those Americans who dont have it yet. At the same time, Obama is going to provide loans and preferential prices for those businesses and individuals who do not have sufficient resources (Tate, 12). The third point of the plan provides the introduction of compulsory health insurance, which would reduce unplanned budget expenses for treatment of uninsured persons. This innovation will affect only those individuals and institutions that will be able to pay the appropriate fees (Tate, 12). Thus, I consider that this reform is necessary for the USA. The current medical system differs with unresolved interaction between the public and private sectors. Despite the fact that the government allocates huge sums into the health care system, it has no effective levers of control over prices and costs of services and drugs and it will get those levers due to this reform. So, as you see, this plan would entail mainly positive effects. The average American will likely see a reduction in the cost of his health insurance, and up to 30-44 million citizens who now do not have insurance will get access to insurance coverage through Medicare, Medicaid or public insurance plans (Wilensky). In addition, they will be able to include in their insurance the child until he will reach the age of 26. It wont depend on whether a child has own family or whether he lives with parents/separately/on the university campus or whether he depends or not on parents financially. Previously, this kind of insurance was limited by age of 18 years. ObamaCare also brings unprecedented reforms in Medicare for pensioners. Now they do not have to pay a certain amount of money from their own pocket – the program will cover it. Millions of pensioners are already exempt from additional payments "out of

Managing of Human Resource at Starbucks Essay Example | Topics and Well Written Essays - 2000 words

Managing of Human Resource at Starbucks - Essay Example In 1999, Schultz stepped down as CEO in favor of Smith and had given him the authority. Gareth (1998, p. 38) states: Particular attention was focused on the idea of making employees feel more useful and important by giving them meaningful jobs and giving as much autonomy, responsibility and recognition as possible as a means of getting them involved in their work. The duty of any good and successful leader or manager is to create a work environment that is effective to growth. The leaders who are ready to work in teams with an appropriate level of command and authority of making decisions are considered to be successful in motivating and raising the need amongst the employees to achieve the goals. The statement that is being provided by the company's CEO clearly showed that he has faith in himself and is confident that he would lead the company to a much higher level with a teamwork and authority because the managers or supervisors need to be authoritative in their decisions in order to lead a team. Kroom (1995, p. 355) suggests that, 'authority can be considered the managers right to act.' Leadership approach at Starbucks seemed to be of democratic style. ... Theories of Leadership at Starbuck Leadership approach at Starbucks seemed to be of democratic style. The leaders or supervisors of the company provides their subordinates with the prospect to work under their leadership and make them make the most of their potential fully by letting them play a part in the decision making process and planning phase. They believe that the most successful innovation came out from their employees and by giving them the authority to bring about their job make the employees feel esteemed and honored. McGregor proposed a theory which became a base for leadership. According to him the manager or supervisor categorize their employees in two distinct groups of human behavior, namely Theory X and Theory Y. Kroom (1995, p. 357) write that, 'the way in which manager or supervisor leads his subordinates is determined to a large degree, by his assumptions about human behavior.' Theory X is considered to have those people who are not ready to do any work, very lethargic and lazy and are controlled by their supervisors. On the other hand, in Theory Y, the human behavior of the people is positive towards the work and is very keen and enthusiastic in fulfilling the job. 'Theory Y which is a positive view, people are willing to work, will enforce self-control if they have committed themselves to objectives and will accept responsibilities.' (Kroom 1995, p. 357). The leadership style that is being used at Starbucks by the manager or supervisor is democratic management style. They gave empowerment to their employees and encouraged innovativeness. The employees mostly lie under Theory Y and have positive attitude towards their objectives. It is to believe at Starbucks that by implementing ideas by the employees gave them a sense of contribution and was

Enhancement of Customer Satisfaction Essay Example | Topics and Well Written Essays - 8750 words

Enhancement of Customer Satisfaction - Essay Example I would like to thank the Kempinski team who allowed us to access the data, especially Katherine de Fountain who always provided us with a lot of valuable information as well as arranging the interviews. Â  This study mainly explores how luxury Hotels make use of guest technology to improve customer satisfaction. The researcher focuses upon which factors that have a relationship between them, in guest technology, employee satisfaction, and customer satisfaction; the critical factors of CRM that achieve the highest service quality; the role of guest technology in increasing customer satisfaction and service quality. Â  In this paper, a combination of qualitative and quantitative research is used, which includes questionnaires and interviews to collect primary data and found out that there were problems of service efficiency, service quality and customer data management, etc. existing in hotel management. The data is analyzed using SPSS software. The result from the data indicates that guest technology can improve service quality and efficiency, as well as manage customer information to improve customer satisfaction, which suggests that guest technology will play an important role in hotel management in the future. This research uses Kempinski Geneva as an example, analyzing the guest technology that Kempinski already had, combined with future trends and customer readiness. Â  The global economic integration makes the sources of customers of the hotel industry more diverse. As market channels are getting broader, the hotel industry is also facing more intense competition, with increasingly fierce and rising customer expectations, which force members of the industry to continually seek for methods to further expand marketing channels, improve service quality, reduce management costs and improve customer satisfaction to enhance the core competitiveness of hotels’. Â  

Health and Social Management Essay Example | Topics and Well Written Essays - 1750 words

Health and Social Management - Essay Example So, the hospital that later got him recruited, should have had performed the reference and background check properly despite of his good performance and experience. At least the hospital should have had kept a close eye on him in order to assure his behavior towards the organization (Gillies, 2003). Contextual Factors Dr. Shipman was more often considered to be a psychic serial killer, who killed his patients to gain satisfaction. Some psychologists were of the view that Shipman might want to refresh the scene of his mother dying whom he loved a lot; and others were of the view that he still had not gotten over of his mother’s death and wanted to take control of life and death. But the main reason which led to Shipman becoming a serial killer was an extremely pampered childhood, along with somewhat isolation from external environment, and the death of his mother who loved him the most. The death of Shipman’s mother was the leading cause of his behavior, because his moth er always wanted him to be different from others and she was unnecessarily attached to him, and her sudden death made him feel lonely and depressed. This depression might have resulted in his psychic behavior. Besides his personal life depression, the other factors that aggravated his desire of killing were the lack of hospital management and peers attention. If Shipman had been stopped during his first few attempts of killing his patients, and from changing the medical records of those victims, the number would never have reached 400. Therefore, the negligence of hospital management, co-workers, nurses and even the inspectors led to the deaths of 400 patients (Davies, 2007). Management theories The loss of a parent is an extremely traumatic event, and may affect the... This essay approves that social workers ensure the best environment for the society and its inhabitants. They provide the social policy which assures the social development. An effective feedback system in all the organizations involved in social work will increase employee and social worker’s commitment towards their profession (Sullivan, 2010). If the hospital in which Shipman worked had enforced beaurocratic style, where the doctors had to share their decision making regarding their patients with their colleagues, more doctors would have been informed regarding the health condition of the patients. Moreover, the hospital should have kept a record of the medicine prescribed and their quantity, and a proper check should have been maintained. We know doctors’ profession is all about helping their fellow beings, so if they are not delivering what is demanded by their profession, then they are useless for the society. This report makes a conclusion that everywhere in the world, the profession considered to be most respectable and valued is that of doctors. On secondary level comes the profession of all the people involved in social work. The essay has highlighted the importance of the decision making on the part of social workers and how their carelessness, misconduct, and wrong decision-making can ruin the lives of people linked to them. If only the hospital management, co-doctors and the nurses had kept a proper check over Dr. Shipman as well as the number of patients died under his treatment, the victims would never have reached the count of 400. Today, social workers have increased attention due to rising number of social evils, which is the result of unawareness on the part of individuals regarding social policies.

Plato Republic (Translated by G.M.A GRUBE) Revised by C.D.C REEVE Essay

Plato Republic (Translated by G.M.A GRUBE) Revised by C.D.C REEVE - Essay Example Furthermore, Socrates thought that this was the only way to properly live, to live the examined life. If the ruler of a nation lead the examined life, then this would be an example to the citizens to do the same. However, the problem is that sometimes rulers might have to make decisions which are not philosophically sound. If every single ruler in the world was a philosopher, this might work, but one philosopher king in the midst of a world of regular kings wouldn’t stand a chance. Rulers have to be more utilitarian in function; they have to think about what is best for the largest amount of people under their rule. What happens when a decision that must be made is in the best interests of the country, but it is not exactly philosophically sound? A philosopher like Kant stated that the only philosophically sound decision in regards to telling the truth was to never lie. But we can all think of situations under which we can think that it would be less moral to lie than to consider the alternative. The only way that philosophers could be effective kings is if we lived in a Utopia, but then how do we reach Utopia without philosopher

Catcher in the Rye Comparison to Author Essay Example | Topics and Well Written Essays - 500 words

Catcher in the Rye Comparison to Author - Essay Example As Bloom (p.18) comments, â€Å"in addition to creating a maelstrom of controversy in its critical reception†, the novel clearly tell us about Salinger’s creativity, nature, and achievement. To illustrate, as a student, Salinger was considered poor in academics and he was criticized as the most worthless English student by one of his professors. He had to change a number of schools and had an unhealthy relationship with parents. In his novel, Salinger gave an identical image to Holden Caulfield. Holden also experiences such failures in his academics; fails to prove him better student and he was also sent away from parents for his studies. However, as Graham describes Holden, he was â€Å"expelled from his school, Pency Prep, just before the Christmas holidays for flunking everything else except English† (2007, p. IX).Salinger tried to explain much of his personal feelings and perceptions through Holden Caulfield in the Catcher in the Rye. â€Å"What I was really hanging around for, I was trying to feel some kind of a good-by. I mean I’ve left schools and places I didn’t even know I was leaving them. I hate that. I don’t care if it’s a sad good-by or a bad good-by, but when I leave a place I like to know I’m leaving it. If you don’t, you will feel even worse† (Salinger, 2007, chapter 1).

A Purchasing Decision Essay Example for Free

A Purchasing Decision Essay 1. What are the advantages and disadvantages of purchasing high-end versus low-end PDA devices for the medical center physicians? The advantages and disadvantages of purchasing high-end versus low-end PDA devices for the medical center physicians are that from the PDA device on a high-end of quality and price is that a physician can do more with it a (PDA) can access the internet; store reference material; track collect patient data; provide patient education material; aide in the billing process; and transmit electronic prescriptions. The disadvantages of a high-end PDA device are the cost of the item and training associated with it on a limited budget. The advantages of purchasing low-end versus high-end PDA devices for the medical center physicians are that from the PDA device on a low-end of quality of and price would allow the administrator to comply with his budget. However, the disadvantages are that with a PDA device on a low-end of quality an there is a higher level of security risk and a physicians are limited to certain functions due to the lower quality of software which in the end could actually result in others costs fixing and aide issues cause by these limitations. 2. What might the implications of a decision about purchasing PDA devices for physicians it this medical center? The possible implications of a decision about purchasing PDA devices for physicians it this medical center could be from the high-end PDA the price would put a strain on the administrators budget and would affect other needs of the medical center, and with a device on the low-end of quality an there is a higher level of security risk and a physicians are limited to certain functions due to the lower quality of software 3. What are the limitations of the current decision-making process about a PDA investment? The limitation of the current decision-making process about a PDA investment is the administrator’s budget. 4. What decision-making process would you propose for (IS) investment decision at the medical center? Should others be involved? Who? How much? The decision-making process I would propose for (IS) investment decision at the medical center would be to bring all department heads of the medical center and the physicians together and discuss the need to make this purchase and the possible consequences of that decision. It is my understanding that the choice to make a purchase of this equipment for the medical center is understood to be a positive strategic move but the resulting actions of that purchase will affect everyone, and it’s for that reason I think everyone should be involved so issues and concerns can be addressed to make a choice together that will be in the best interest of the medical center.

Epidermic cell observation Essay Example for Free

Epidermic cell observation Essay The sample of epidermal cells were taken from two onions instead of one onion (layer 6-10 from the first onion, layer 1-4 from the second onion) due to the time limit of experiment which may cause an inconsistency in raw data because the two onions are slightly different in preserved temperature, shape, and growing environment. When cell samples were taken from the second onion, some of the cells are frozen due to the preservation which causes a distortion of the shape of the cells and may result in errors of counts. Because of the time limit of this experiment, there is a limitation in the size of samples. When counting the cells, there is no strict rule on regarding or disregarding part of a cell. The researcher estimated the number and may cause an error in counting. The standard deviation is much smaller than one third of each mean, and gives the data more reliability The exponential function does not fit the means well enough that for layer 9, 6, 5, 3, 2, 1, the value according to the function is not included in the range of the mean plus or minus the standard deviation. Possible improvements Use consistently one onion for the experiment. Preserve the samples with restricted conditions. (Preserved time, temperature, moisture) Collect more samples. Restrict the proportion of length that a cell has in the range of scope to be regarded in the counting.

Arlo Smart Home Security Camera Review

Arlo Smart Home Security Camera Review It is now even easier to install home surveillance systems especially with the proliferation of Wi-Fi cameras. The main issue with these cameras is that they require Ac power source meaning they can only be used indoors. This problem has been overcome by the introduction of Arlo security system from Netgear. It is designed to overcome the limitation by using battery-powered cameras that are linked to the base station via a Wi-Fi network. They offer very sharp video output and are very easy to install, they however dont offer audio to conserve the power, neither can you pan and zoom. Pros Completely wireless Small size camera design Easy to install Excellent quality color and night vision video Free cloud storage Weatherproof Easy to use apps Customization notification Cons Lacks audio recording No dynamic zoom, tilt and pan functions Night vision has no color Cameras secured on mount by magnets hence easy to steal When you exceed 5 cameras, you have to pay a monthly cloud storage fees of $9.99 Free recording is only for 7 days In high temperatures, the battery level indicator may wrongly how low battery Unboxing When you receive your brand new Arlo security system, the first thing is to hurriedly unbox it. It is however advised that you carefully and systematically take the contents apart in preparation to install in order to avoid any damage to the cameras or base station. If you are not confident enough to open the box, consider watching a video that shows how to unbox the package as carefully as possible. They will also guide you on how to install and setup the entire system without a glitch juts like an expert. Contents of the box US power plug with both EU and UK adapter Ethernet cable Wall plugs 8 lithium 123batteries 4 wall mounts The base station for the cameras 2 wireless cameras with a standard camera mount, an alternative to the magnetic mount. Design / Highlights The Arlo Smart home security camera review has a wonderful design. The package includes two cameras, the base station, Ethernet cable and 8 lithium batteries, four for each camera. It is possible to purchase a single camera set for $199.99 and get additional cameras at $159.99 each and ad them to the base station. It is equipped with 4 semi-round metallic mounting accessories that can be attached to the wall with the provided screws and dry wall anchors. The cameras have powerful magnets at the back of the housing for attaching them to the mounting devices without needing any screws or any hardware. Any flat surface or the refrigerator can serve as a mounting point for the camera. Both the cameras and the base station housing are done in a glossy white finish making them very beautiful. The cameras are 2.5 x1.6 x 2.8 inches and weighs 4 ounces. They are IP65 waterproof rated meaning they can be used outdoors in the rain and can manage temperatures from 14 to 122 degrees F to withstand the most extreme outdoors weather conditions. Technical Features Important features Wi-Fi communication The cameras communicates with the base station via a Wi-Fi network with a maximum range of 300 feet. Walls and other structures are known to diminish this distance. Base station Measuring 6.5 x 8.5 x 2.3 inches, the white base station has a LAN port, 2 USB ports, a power button, 5 LED status indicators, power jack at the back and reset switch. Its smart home and USB indicators are reserved for use in the future to manage your home mat features in addition to the surveillance cameras. Apps The Arlo app for iOS and Android and a web portal to allow logging in and managing your cameras from your browser anywhere you are. The opened app presents you with a split screen showing each camera and the last image captured. Each screen shows the camera name, date and time and its battery level. It also shows the motion detection icon and Wi-Fi indicator. You have to pres the play button for it to record live, this will continue till you leave the app. This video on demand feature helps a lot in saving the battery and bandwidth. When you click on the library you will have access to all the stored video and snapshots from where you can favourite, email, download to your device or delete. Motion detection sensitivity This system allows you to tune the sensitivity of the cameras motion detection. You can set the dates and time when it is enabled and disabled and also set the video quality. Performance review Pan and zoom are completely digital to save power. They must be reset in the settings so no dynamic pan, tilt and zoom. The cameras each use 4 CR123 batteries that can last up to 6 months when used optimally. The motion detection function can be configured to send push and email alerts. The cameras have a maximum resolution of 1280 x 720 and a 130 degree field of view. The 12 infrared LEDs provides up to 25 feet of night vision. It delivers sharp colored 720p videos during the day and excellent black and white video using the night vision at night though from 20 feet, the details becomes muddy. It has a couple of seconds lag between live action and the app display. The motion detection works perfectly as long as it is set to moderate sensitivity where it ignores slight movements like a moving tree in the wind. Final Verdict This Arlo Smart Home Security Camera Review shows that the security system provides a lot of flexibility in planning for your home surveillance. You can place the cameras anywhere within the wireless range and monitor your home from anywhere you are. The battery power may be the only major downside since they dont last too long but contribute to the flexibility since you can now install cameras even where there is no power source. It is weatherproof and also saves to the cloud for easy access and to provide additional security for the recordings themselves.

Hop Frog as a Love Story Essay -- Hop Frog Essays

Hop Frog as a Love Story "Hop Frog", by Edgar Allan Poe, is a short story in which the title character, after enduring much abuse by the king, gets revenge in the end. Hop Frog is not only the king's jester, but is also a handicapped dwarf. The king perpetually berates Hop Frog and plays practical jokes on his poor jester. At one point, king and his seven ministers summon Hop Frog before them so that he may give them ideas for an upcoming masquerade. The king forces him to drink wine (which Hop Frog always has an adverse reaction to drinking) and becomes very upset at him. Hop Frog is saved only by the intercession of Trippetta, a woman from Hop Frog's own land and his only true friend. Trippetta succeeds, but only after suffering great humiliation at the hands of the king. Nevertheless, Hop Frog gives the eight an idea for their masquerade disguises. After tarring them, covering them with flax, and chaining them together, they have the rough appearance of eight orangutans, and Hop Frog leads them into the m asquerade. Here his vengeance plot unfolds, as he hoists the into the air and sets them on fire. He then makes his escape, probably with Trippetta and the two are never seen again. But this story is not just about escape from oppression. Instead, it is a love story, because Hop Frog’s entire course of action was inspired only by his love for Trippetta.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Hop Frog had suffered through years of torment at the hands of the king. To begin with, Hop Frog was kidnapped from his own land and sent as a captive to the king. Hop Frog was made to suffer verbal abuse for his physical shortcomings and sufferings.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   For example, he was given the insulting nickname of "Hop Frog", though ...through the distortions o... ...e being abused himself, but when his love is mistreated, something just snaps. His cool plot is created solely to avenge the injustice done upon Trippetta. If Hop Frog only wished to escape or to have revenge for his own trials, he would have just killed the king. But instead, he kills the king (committer of the injustice) and the ministers (who all laughed at the humiliation of Trippetta). He does so in a public forum so as to humiliate them in the way they humiliated his love. After inflicting his vengeance on these men, Hop Frog escapes with his love and they disappear from the kingdom. One can only assume that they returned to their homeland, but wherever they did go, they went there together. This truly is a love story. Works Cited: Poe, Edgar Allen. "Hop-Frog." Collective Works of Edgar Allen Poe. Ed. Thomas Ollive Mabbott. Massattusetes: Harvard, 1978.

Gothic Architecture :: Architectural Middle Ages Churches Essays

Gothic Architecture The church in the Middle Ages was a place that all people, regardless of class, could belong to. As a source of unity, its influence on art and architecture was great during this time. As society drew away from the feudal system of the Romanesque period, a new spirit of human individualism began to take hold; alas, the birth of Gothic. Here, the Church became a place where humanity became more acceptable, alas becoming the ideal place to visual such new ideals. The beauty and elegance of Gothic architecture is depicted most in the great cathedrals of the 12th, 13th and 14th centuries—St. Denis, Notre Dame, Chartres, Salisbury, Durham, Amiens, and more. The experience of looking at one of the great gothic cathedrals is to look up towards God. Indeed, most Gothic structures emphasize the vertical, drawing one’s eyes upwards toward the heavens with the awesomeness of God. These cathedrals were built with towering spires, pointed arches and flying buttresses giving impressi ons of harmony and luminosity. One of the major accomplishments of the 12th and 13th centuries was to develop the engineering mastery of the ribbed vault, pointed arch and flying buttress to create a great cathedral that is at once taller, lighter, wider, and more elegant than the ones before. Even though the pointed arch could support more weight than its predecessors, there was still the problem of finding a way to support the heavy masonry ceiling vaults over wide spans. In order to support the outward thrust of barrel vaults, vertical support walls have to be very thick and heavy. What makes possible the extensive use of ribbed vaulting and pointed arches to â€Å"open† and â€Å"lighten† the walls and space of the cathedral is the flying buttress—â€Å"an arched bridge above the aisle roof that extends from the upper nave wall, where the lateral thrust of the main vault is greatest, down to a solid pier.† [Jansen, History of Art, p. 407]. The effect is to add structural strength and solidity to the building. The visual appearance of changes from the Early and Later or High Gothic are clear, as each cathedral became increasingly narrower and taller. For instance, compare the nave elevations of Notre-Dame to Amiens [Text, fig. 442, p. 333], the pointed arches of Amiens are significantly taller and narrower than the much earlier Notre Dame. The mastery of the flying buttress allowed medieval builders to construct taller and more elegant looking buildings with more complex ground plans.

Endangered Species Legislation Essay -- CITES, Endangered Species Act

The latter half of the twentieth century was host to the greatest and most widespread advancements in environmental awareness in human history. It was during this time that people began to consider the effects of their polluting cars and their wasteful habits. People began to realize that something must be done to curb humans’ negative impacts on their surroundings and thus the environmental movement was born. One of the most important factors that resulted from this expansion of environmental consciousness occurring over the last several decades has been the protection of endangered species. Much has been done in the legal world to ensure the continued longevity of our planet’s diversity, including two major policies: CITES and the Endangered Species Act. Each of these policies has approached the welfare of endangered species in a different way, with varying degrees of success. Each strategy will be summarized and analyzed, beginning with the CITES treaty, as it was enacted before the Endangered Species Act. However, before examining the function and effectiveness of each strategy, it is important to understand the history behind each one of them. In 1966, Congress passed the Endangered Species Preservation Act, a piece of legislation designed to provide limited protection to a list of native animal species. The Departments of Interior, Agriculture, and Defense were responsible for the protection of these species and the preservation of their habitats. It also allotted land to the U.S. Fish and Wildlife Service to help maintain these natural habitats. In 1969, the Act was amended because further protection was necessary. With the threat of worldwide extinction, the amendment called for an international meeting and cha... ...es rather than the officials that manage them, but all things considered, these two policies go a long way to improving the problem of human-caused extinction. Works Cited Doremus, Holly, and Joel E. Pagel. "Why Listing May Be Forever: Perspectives on Delisting Under the U.S. Endangered Species Act." Conservation Biology, Vol. 15, No. 5 (Oct. 2001): 1258-68. Hemley, Ginette. "CITES: How Useful a Tool For Wildlife Conservation?" Wildlife Society Bulletin, Vol. 23, No. 4, Changes and Challenges in the Wildlife Profession (Winter, 1995): 635-39. "History and Evolution of the Endangered Species Act of 1973, Including its Relationship to CITES." Fish and Wildlife Service. 1 May 2008. U.S. Fish and Wildlife Service. 2 Dec. 2008 . Reibstein, Rick. "Endangered Species Act." CAS GE 521, Boston, MA. 19 Nov. 2008. Endangered Species Legislation Essay -- CITES, Endangered Species Act The latter half of the twentieth century was host to the greatest and most widespread advancements in environmental awareness in human history. It was during this time that people began to consider the effects of their polluting cars and their wasteful habits. People began to realize that something must be done to curb humans’ negative impacts on their surroundings and thus the environmental movement was born. One of the most important factors that resulted from this expansion of environmental consciousness occurring over the last several decades has been the protection of endangered species. Much has been done in the legal world to ensure the continued longevity of our planet’s diversity, including two major policies: CITES and the Endangered Species Act. Each of these policies has approached the welfare of endangered species in a different way, with varying degrees of success. Each strategy will be summarized and analyzed, beginning with the CITES treaty, as it was enacted before the Endangered Species Act. However, before examining the function and effectiveness of each strategy, it is important to understand the history behind each one of them. In 1966, Congress passed the Endangered Species Preservation Act, a piece of legislation designed to provide limited protection to a list of native animal species. The Departments of Interior, Agriculture, and Defense were responsible for the protection of these species and the preservation of their habitats. It also allotted land to the U.S. Fish and Wildlife Service to help maintain these natural habitats. In 1969, the Act was amended because further protection was necessary. With the threat of worldwide extinction, the amendment called for an international meeting and cha... ...es rather than the officials that manage them, but all things considered, these two policies go a long way to improving the problem of human-caused extinction. Works Cited Doremus, Holly, and Joel E. Pagel. "Why Listing May Be Forever: Perspectives on Delisting Under the U.S. Endangered Species Act." Conservation Biology, Vol. 15, No. 5 (Oct. 2001): 1258-68. Hemley, Ginette. "CITES: How Useful a Tool For Wildlife Conservation?" Wildlife Society Bulletin, Vol. 23, No. 4, Changes and Challenges in the Wildlife Profession (Winter, 1995): 635-39. "History and Evolution of the Endangered Species Act of 1973, Including its Relationship to CITES." Fish and Wildlife Service. 1 May 2008. U.S. Fish and Wildlife Service. 2 Dec. 2008 . Reibstein, Rick. "Endangered Species Act." CAS GE 521, Boston, MA. 19 Nov. 2008.

African Americans Civil War Essay

This paper is fundamentally about the influence African Americans had on the Civil War. The subjects being addressed include black soldiers, the Underground Railroad, Frederick Douglass, religion, and the abolitionist movement. The integral importance of African Americans in the Civil War is that they changed the meaning and action of the war from being about unification to being about slavery, and the emancipation of slaves. In the areas of participating in the war in both battle and lecturing, the paper delves into the reasons behind such action, and the national consequence of African American participation in all of the aforementioned areas. We were at times remarkable buoyant, singing Hymns, and making joyous exclamations, almost as Triumphant in their tone as if we had reached a land Of freedom and safety. A keen observer might have Detected in our repeated singing of O Cannan, sweet Canaan I am bound for the land of Canaan, Something more than a hope of reaching heaven. We Meant to reach the North, and the North was our Canaan. -Frederick Douglass Introduction The importance of the black culture during the years of the Civil War cannot be expressed without a discussion of slavery, abolition, and the freedom the African American race faced. In the South as well as the North, prejudice abounded, and in that fact is found the fettered movement of the African Americans. In this paper, the issues of freed blacks in the Civil War will be addressed; these include but certainly are not limited to slavery, abolition, religion, black soldiers, the Underground Railroad and of course Frederick Douglass. In the course of the next pages, these topics will be discussed with brief historical accounts using textual evidence, and the sentiments of the tension between, not only the master-slave relationship, but also the relationship of white officers and black soldiers. It is the duty of history to extol the accounts of the brave men and women who made freedom possible for an entire race; in this paper, a glimpse of those people and the adversity they challenged will be aggrandized and the essence of black culture and their contribution to their own rebellion will be dissected. In the influence of African American mores and values and their command in history over a few decades during the Civil war, it is freedom and the right to express themselves without prejudice, that makes them a strong people, and in this paper those influences on America will be made explicit. Why are African Americans at War The idea of African Americans at war during the Civil War is an answer that can be found in the crescendo of abolitionist speeches. Freed blacks wished to be at war to free their brothers and sisters who were still slaves; they were at war for many reasons. The call to war could not have been met with any more gusto than it was meet in the black community, as McPherson (1965) quotes You, white fellow-citizens, constitute a very large majority of the voters†¦ Therefore we appeal to you to stand by us, and see that we are not unjustly punished†¦We are weak-you are strong. We are few in numbers – you are numerous. O, men of Massachusetts! Tell us not that there are two kinds of rights; rights of the rich, which you respect because you must; rights of the poor, on which you trample because you dare†¦ Freedom has been your legacy from birth; by some of us it has been achieved. We know what oppression is; protect us from this political oppression†¦Some of us have experienced the unutterable anguish of leaving our dear ones for the sake of freedom. We appeal to you to secure and protect us in the freedom which we have sought. Let us not be exiled form the State of our adoption†¦ (15). McPherson goes on to state that in the freed blacks their was a ferocity to be done with the injustice delivered to them, and the outlet for such animosity could be found in Lincoln’s call to arms for volunteers to staunch the south rebellion. The Union could only be re-united through war; African American roles were pivotal in the outcome. There could be no compromise in the issue of slavery; men were born free, not sold, not bartered. The African American influence in this regard was their quick approval of such sentiment and their quick action to restore themselves as human. McPherson further emphasizes the innate reaction for action on the part of free blacks, As we sympathize with our white fellow-citizen at the present crisis, and to show that we can and do feel interested in the present state of affairs; and as we consider ourselves American citizens and interested in the Commonwealth of all our white fellow-citizens, although deprived of all our political rights, we yet wish the government of the United States to be sustained against the tyranny of slavery, and are willing to assist in any honorable way or manner to sustain the present Administration. We therefore tender to the state the services of the Hannibal Guards (20). There should be not question as to why African Americans so whole-heartedly participated in the Civil War. In the following pages, their participation as soldiers, as Underground Railroad conductors and as a race ready to be educated and rid of the fetters that shackle them, will be explored, explained, and expounded upon. Black Soldiers It is often misjudged the amount of free blacks who participated in their own emancipation. As slaves, African Americans were subject to ineffable amounts of torture and pain: Mothers and sisters were forced into prostitution, men were separated from their families and the entire race was thought of as less than human, a savagery of mankind. With these sentiments and the labor forced upon them, the simple act of combat in rebellion against such strife and animosity should come as little surprise when reading the history books. The driving force of export in the South was built upon black labor, and the disillusionment that such labor could be forever enslaved was ludicrous. The types of influence that African Americans had during such a time were found in the ever-popular blues music, and gospel. While working in the fields it was song that men, women, and children would turn to, to pass the time and feel united. This however is only a small scope of the participation African Americans played during the infant conception of our country . During the Civil War, blacks were enlisted as soldiers. The sentiment was very diverse in this subject. Some Northern whites did not agree with blacks participating with them, they held a dichotomy of views between wanting the blacks to be free and having them serve with them. In this regard, black regiments were incepted and it was agreed that the commanders of these regiments would be retired white military leaders so that the general populace still felt the commodity of ‘safety’ when thinking about blacks serving in the war with whites. Thus prejudice is proved to be very much alive even in the cultured North. In McPherson’s book The Negro’s Civil War (1965), he states, Despite the fact that Negro soldiers had fought for the United States in the Revolution and in the War of 1812, a federal law barred colored men from serving in state militias, and there were no Negroes in the regular United States Army. A group of Boston Negroes met in the Twelfth Baptist Church on April 23 to call for the repeal of laws that kept colored men out of the army. Robert Morris, a Negro lawyer in Boston, declared that ‘if the Government would only take away the disability, there was not a man who would not leap for his knapsack and musket, and they would make it intolerable hot for Old Virginia’. On April 29 a Negro drill company was organized in Boston, and in subsequent weeks the colored men of Massachusetts sent several petitions to the legislature praying for the repeal of discriminatory militia laws (20). In this quote is found the discriminatory actions of the side of the war that is supposed to be sympathetic towards the plight of African Americans. Though it could not considered direct hostility, the fact that at first blacks were denied to participate physically in their own emancipation was a deterring event in the process of freedom. During the course of the war it should also be cited the black regiments proved themselves with valor and without trepidation. It is documented that the Secretary of War denied the right of blacks to participate in fighting . The general fears of the Northern states were negated, and this fact is found especially true for the victory in Port Hudson. Colonel Higginson’s regiment on May 27, 1863 (a black regiment) fought against a Confederate stronghold, and though they were not victorious, they gained the accolades of the white regiments for their bravado during the battle. As McPherson quotes of this episode, â€Å" ‘The self-forgetfulness, the undaunted heroism, and the great endurance of the negro, as exhibited that day, created a new chapter in American history for the colored man’† (185) . In this event, prejudice was all but vanquished from the white soldiers’ minds. The influence witnessed and recorded here proves undeniably that African Americans were essential in the fight against slavery, and the eventual event of their own freedom as well as staunching the belief system of the majority Northern sentimentality. To further expound on these heroic traits brought forth by black regiments, and the clouded judgment of white soldiers and officers, McPherson offers these accounts on the prejudice and the overcoming of such bigotry, A white officer of engineers who had witnessed the assault declared that ‘you have no idea how my prejudices with regard to negro troops have been dispelled by the battle the other day. The brigade of negroes behaved magnificently and fought splendidly; could not have done better. They are far superior in discipline to the white troops, and just as brave’. And the moderate New York Times, commenting on the reports of the battle, said that ‘this official testimony settles the question that the negro race can fight†¦It is no longer possible to doubt the bravery and steadiness of the colored race, when rightly led†¦A Philadelphia Negro wrote privately on June 11, 1863, that ‘public sentiment has undergone a great change in the past month or two, and more especially since the brilliant exploits of the several colored regiments (185-187) Indubitably, the values the Northern states once held about blacks quickly vanished with word coming from the battle field of the African American’s own fortitude in fighting against their former oppressors. Prior to the war, Northern states held similar attitudes that the Southern states exuded; that of African Americans being a weaker race, and thus justifiably enslaved, as Glatthaar expresses in Forged in Battle (1991), â€Å"Yet like Southerners, Northern whites had powerful prejudices against blacks†¦It was one thing, most Northerners reasoned, to regard the enslavement of the black race as cruel and inhumane; it was another to ask Northerners to regard blacks as their equals or welcome them as neighbors and friends† (11-12). The small earthquake that the blacks gave to the whites during the Civil War was their unflinching determination during battle. To remedy the unjustified sentiments of the Northern populace, black regiments were mandated with white officers. This structure retarded the advancement of worthy black soldiers, and further impressed upon the African American race that they were oppressed. However, the struggle to be allowed to be soldiers was such that when granted the opportunity, the qualms of the arrangement were shadowed by the joy to actually be allowed to fight in battle. Though the influence of black regiments during the Civil War is concrete in history, the conclusion of such an arrangement was debilitating to the idea of ending slavery. Black regiments were not at first allowed to be commanded by an African American officer, but as Glatthaar states, From the very beginning it was evident that white men would officer these new black units. Lincoln and the War Department believed they must make this program as palatable as possible to the Northern public and soldiery, to diminish the controversy in an already controversial proposal. One of the best means to do that was to reassure Northern citizens that white men would always be in charge (35) In the false reasoning of these displays of military obstinacies, blacks were commanded by (as said prior) retired white officers . This arrangement furthered the absurdity of the assumed inferiority of blacks, as Glatthaar further extrapolates, Because most Americans had doubts about the innate ability of blacks to fight effectively, they hoped that highly competent white officers would significantly upgrade black units. Here again, blacks felt the severe constraint of prejudicial contradictions. On the one hand, casting aside the numerous examples in American history in which blacks had fought well, substantial numbers of both soldiers and civilians believed that blacks were inferior humans, more akin to savages, and therefore would be extremely difficult to control once in a killing frenzy†¦the conclusion was that the best white men could handle the immense responsibility of commanding black soldiers†¦Of course, barring blacks from command positions stifled their opportunities for advancement, but ideally the selection process would secure quality officers , who in turn would help build outstanding black units†¦To ensure its continuation and success, for the benefit of all blacks, many believed it was best to give them the finest officers available-who happened to be whit veterans. Once the public began to accept black soldiers and acknowledge their wartime contributions, then they could resurrect the idea of black officers (35-36) In the influence that black soldiers had on the Civil War it is apparent that the strides taken with the community of African Americans had an overwhelming effect on the preconceived notions both the North and the South had about blacks, and in this discovery is shown the strength of that race to prove not only to these sides but to themselves that united they could share in battle the fighting as well as the victory. The Underground Railroad With any discussion concerning the influence African Americans had on the Civil War and by extension on America it is in the Underground Railroad that a true staple of American history was ignited. African Americans not only found their way to freedom through the succor of sympathizers but were themselves strongly involved with aiding other slaves onto the road to a new and free life. There was a great throng of religious peoples involved in the success of the Underground Railroad but African Americans were the third pillar of this unique system . In the Free states of the Union, especially those that bordered the Ohio River, their strength in numbers was overwhelming . The rivers surrounding Northern states were very reliant upon the water as a means of transportation and it helped escaped slaves cross over from Kentucky. Along with helping to aid the recently freed blacks, fellow African Americans were conductors, and agents helping to signal when and where a man should go, and other black hamlets, which abounded near the rivers, were key holding areas where fugitives could rest, and eat, regaining strength before continuing onto the next leg of the journey. As Bordewich writes in Bound for Canaan (2005), â€Å"In the Sardinia area, north of Ripley, reputedly the most reliable conductor for many years was a freed slave named John D. Hudson, ‘a man of good intellect and powerful physique and when enraged of no more fear than a mad bull’ as Beck described him† (200). One extraordinary account of freed slaves is witnessed in Lancaster County in Pennsylvania. This county was home to conservative Germans, Amish, and Mennonites as well as Quakers. This county was home to hundreds of fugitives, who were either just arriving or leaving to find their homes up North as far as Canada. Most of the fugitives, however, found themselves gainfully employed, and had even made houses for themselves. Since the population was growing with fugitives, the spot was a magnet for slave hunters. As Bordewich states of Lancaster County, â€Å"In 1851 Lancaster’s blacks lived in a state of permanent high alert against gangs of night-riding kidnappers who broke into cabins without warning, seized men and women in their sleep, and carried away entire families† (326). 1851 was a year for great influence in the African American culture. Their work with the Underground Railroad had verified that their strength in numbers could bring about great change. Bordewich brings to the forefront of the railroad system the efforts of Lewis Hayden, Jermain Loguen, and William Parker and states, These men knew instinctively that the tide of history was running in their favor. The Christiana resistance had been planned and carried out entirely by African Americans, who had faced down the federal government and won, showing for all to see that blacks could and would defend themselves on a field of battle†¦Blacks had always played an assertive and sometimes dominant role within the clandestine purlieus of the underground, but this was the first time that they had done so in the open, and in the heart of two major cities, no less (343). Bordewich describes the Underground Railroad, not as a fixed system that does not alter to changing needs, but as a diverse system abundant in adaptability and the precursor to rapidly change in a threatening event. These changes were house, and shelter changes, as well route changes that the fugitives could travel to safety by. The immense influence the African Americans had in altering the Civil War is found not just by their escaping and using of the railroad, but also by their integral roles in aiding other fugitives in escape. Bordewich states, â€Å"The Underground Railroad is often visualized as a fixed system that , once established, was rarely altered. In actuality, routes were always in flux†¦Levi Coffin stated that during his lifetime he had directly and indirectly aided about thirty-three hundred fugitives to escape from slavery† (230). This number is just a small amount compared to all the fugitives aided by the Underground Railroad .

Globalization & new trend Essay

Globalization is the hip and new trend when the discussion focuses on certain social aspects like technology, economy, business, commerce, media, entertainment, sports and communication. This is owed generally to the impact of globalization to the way individuals live in the modern day, 21st century world. Globalization is the idea that individuals can reach each other despite geographical and other boundaries that made globalization impossible before and kept life strictly local or regionalized. With the entry of the trend of globalization, the world has embraced a new concept of the world which is now closely interlinked, countries acting like small communities that houses citizens that can freely interact with citizens of another countries in real time despite the thousand miles of separation and the difference in time zones. Many believed that globalization is generally a good idea – viewers in China can watch the National Basketball Association Finals game real time, while students in Pakistan, Australia and Greenland can talk with each other simultaneously via the use of the Internet. Banking became flexible and ceased to be country-centric, and trade and commerce saw a bigger opened door that pitted international and local businessmen in a toe-to-toe battle since globalization in trade and commerce commenced. But not all of the effects of the globalization is viewed as a very positive spin on things. Everyone has caught the globalization bug, and to make sure that they do not get left behind, the street gangs of the United States of America has also stepped up and made important restructuring steps to ensure that the operation of their specific gangs transcends localized action. The street gangs of the US has gone global, and why not? As much as it is a peer group that grows because of the fulfilment of what street gangs promises to provide its members, affiliates and partners in a personal level (affinity, protection, a sense of belonging and brotherhood, etc), these same street gangs of US are also thriving because of their role in local (and now, global) albeit sometimes illegal economy. What does it mean to have a US street gang globalized? It does not directly mean that these gangs establish branches outside of US territory, say for example, Crips-China or Bloods-South Korea: this idea is at worst preposterous since the very core idea of the formation of street gangs is the creation of a self imposed fiefdom over a particular neighbourhood which they consider as their turf, the seat of their power. The creation of branches or extensions in other places or other countries will make these loosely structured gangs akin to the rigid structuring of legitimate fraternities, which they are from. While it is not far fetched that the idea of branching out happened to any of the street gangs in the US sooner or later, the globalization of these gangs is not merely defined or limited using this particular precept: they become globalized once their ‘operation’ ceases to be limited to localized action, distribution and supply pipeline construction; they become globalized when they maximize and utilize any and all available technology so that they connect with other gangs and similar entities across the globe; they become globalized when their existence becomes a part of pop culture or socially shared common knowledge even in places they haven’t even been before, due mainly to the role of mass media and how gangs are always included in entertainment materials beamed and telecast in different parts of the world, introducing them to this kind of social strata; they become globalized when their status improves to that of global prestige and renown. Klein (2001) supports the thinking of the natural course of pattern of growth of local US street gangs going outward, saying that â€Å"we have exported our American street gang culture abroad† and adding that â€Å"there are Crips in the Netherlands† and that â€Å"the particular forms of European gangs seem similar to those to be found in the United States† (pg 237). These copycat street gangs followed the same US street gang roles in their own countries, doing their part in their part of the world while US street gangs did theirs in America. Schaeffer (2002) said that â€Å"foreign mafias were based close to drug supplies but far from US government prosecutors. This meant they were better placed to obtain drugs and evade the law, particularly since government authority was weak in their host countries. There were also able to establish connections with young, aggressive street gangs based in US immigrant communities† (pg 356). The Triggers of Globalization – Like all of the other aspects of life affected by the entry of globalization, these street gangs did not just go global by itself; instead there were external triggers that acted as catalyst towards the change that these gangs experienced from being local entities to global participants. The triggers prompted the change; they allowed the gang members to see the potential and possibility of going global, in effect selling the idea of globalisation to these groups and enforcing the compulsory change at the same time. Some of these triggers include internet, telecommunications infrastructure, music, written media and movies. More and more people are becoming more cognizant of these gangs and how they work, and many impressionable kids who want to emulate the characteristics of the gang members utilize the internet for information. Even the amount of related literature available about US street gangs is voluminous, owing to the fact that street gangs and their lives and actions has been intensively chronicled by news as well as academic studies resulting to written works published both via the Internet and traditionally. Even in popular movies, music videos and television shows, US street gangs have already earned a niche as a particular group present in the modern day setting. These allowed the US street gangs to earn international notoriety and fame, and at the same time advertise themselves to the worldwide audience. At some point, these tools blew the US street gangs out of the proportion – they were overrated but criminal organizations put them inside their operations, and the resulting globalized popularity made law enforcement efforts versus street gangs in the country more stringent and strict. Conclusion – Globalization is a freight train that bumps off anyone that stands in the way, and street gangs in the US will not be exempted from the impact of globalization. Not that these gangs considers this as a bad thing to happen to them; its just that globalization imposed itself upon these gangs and not the other way around, globalization dictating the terms to which street gangs made itself amenable too, in exchange for effects that made US street gangs see more than one reason to thank globalization. Something happened to US street gangs, and that is globalization, and like any other social aspect affected by globalization, the US street gangs are changing and metamorphosing – for one, they are far from the ethos of old-school street gangs which exist solely to establish and maintain their fiefdom and establish a social status quo to their liking, particularly those under the blanket of underground and subculture worlds where sin and city merges. Now, street gangs are more business minded; they make themselves effective business entities not by power dressing nor by publicity campaign, but by the use of the only remnant of the old street gang type, a feature still found in the new and globalized street gang – violence, raw power and intimidation. The neighbourhood is now not merely a place they fight for group pride and bragging rights; it has become more important to them because it is an important section of the global pipeline to which their operation and existence depend, may it be drugs, counterfeit money, small arms, black market technology, intelligence, prostitutes, automobiles, gambling etc. Looking at the history of street gangs, it is quite predictable that such international networks would be developed sooner or later, and it is found in the very nature of the creation of street gangs. Going back to the time when the US is still starting to become a new place in the world where people can live, many different individuals with varying ethnicities and cultural background flocked the country. Naturally, there will be groups that will be dominant over the other, and there will be minority groups whose members will soon try to assimilate with those of their own ‘kind’. These are a fairly tribal instinct. Soon, the disharmony that exists between the ruling majority and the minority will become intolerable that a new group will try (and will either succeed or fail) in usurping the former majority group. This will be the cycle inside the society, and those who will grow up will find these affiliations necessary for self preservation. This is the formula that created all African-American street gangs, all Latino street gangs, all Chinese-American street gangs, all Japanese-American street gangs, etc. Soon, these groups with lineage in other countries beside America will be reconnected with their home country, and being American-Japanese, American-Chinese, and American-Mexican allows for the creation of a connection between these two countries. What the street gangs do in the US will be offered in the country where they have an affiliation to (i. e. the Latin Kings participating in drugs, guns and prostitution operations undertaken by Mexican or even Colombian crime lords, the street gangs acting as pawns and small, localized lords representing big, transnational criminal organizations). Even the transformation is natural; street gangs is as much a separate and independent type of social group as it is an integral part in the growth and regression phases of criminal groups that were once street gangs that become powerful criminal organizations and regressed back to becoming small, street gangs. Huff (1996) comments, â€Å"For decades, very few gangs have evolved from adolescent street gangs into adult criminal organizations† (pg 74), while for Repetto (2006), these groups have the tendency sooner or later to experience â€Å"regressing from sophisticated criminal cartels back to street gangs† (pg 9). References: Reppetto, Thomas. (2006). Bringing Down the Mob: The War Against the American Mafia. Henry Holt & Company, Incorporated. Ronald, Huff C. (1996). Gangs in America. University of Michigan. Sage Publications. Ronald , Huff C. (November 2001). Gangs in America III. SAGE Publications. Schaeffer, Robert K. (January 2002). Understanding Globalization: The Social Consequences of Political, Economic, and Environmental Change. Rowman & Littlefield Publishers, Inc.

Eli Lilly in India Essay

Eli Lilly and Company was started Mr. Colonel Eli Lilly in 1876. During 1940-1985 it performed as one of the leading players in the US market. From the beginning the business has remained committed to scientific and management excellence. For the past several years the business has continuously expanded in the health care and agricultural sector. During 1950s the business became export oriented and in 1980s the corporation was performing as a successful international pharmaceutical company. In 1992 the firm has its own manufacturing plants in 25 countries and its products were sold in more than 130 different countries. During the same period several countries in Asia specifically India opted for liberalization policies where tax breaks were given and FDI was highly promoted. The business considered it as an opportunity and decided to perform clinical testing where it R&D (research and development) functional unit has contributed a lot. Ranbaxy Laboratories: The business was started during the decade of 1960s in India. It has consistently performed as serious research-oriented company which evolved as one of the leading pharmaceutical firm. During 1977 the business was transformed into a global corporation with its broader scope, vision and leadership capabilities. For decades it has emphasized on the solitary principle of effective marketing research both indigenously as well as internationally. Throughout 1990s it performed as the largest player in generic drugs in India. The competitive edge exists in the aptitude for chemical synthesis. The capital cost was also immensely lower as compare to that of USA. In USA there exists a strict quality control requirement therefore the business specifically relied on exporting its products in 47 different countries. The firm assumes to spend large amount on R&D in the nearest future. Eli Lilly in India: Rethinking the Joint Venture Strategy Q. 1 drawing on relevant academic sources, discuss the critical factors which lie behind the success of the Eli Lilly Ranbaxy international joint venture (ELR IJV). Ans. Critical Success factors for Eli Lilly Ranbaxy International JV (Joint Venture): It all started in 1992 when Ranbaxy approached Eli Lilly in order to go into an agreement for supplying low cost pharmaceutical ingredients. Although Eli Lilly had suppliers India but it could not create fruitful relationship with them. During that period Ranbaxy was the largest exporter from India and the second largest exporter of Pharmaceutical products lagging behind Glaxo SmithKline. Basically strategic thinkers at Ranbaxy analyzed that it Eli Lilly is the only pharmaceutical company which do not exist in India and Ranbaxy can facilitate them by supply low cost material while manufacturing some of the Eli Lilly products locally in India. It was a fine decision where Ranbaxy opted for packaging and selling and distributing products for Eli Lilly in India. Research findings depict that it started successfully and top management believed that there were lots of commonalities between both the companies. Mutually they were in favor of ethical standards, technological advancements, innovative ideas and distributing patented products in India. The act of kindness revealed strong candid about their employees and affirmed on continuously performing for sustainable development and green provisions. Finally the JV (joint venture) was signed in November 1992 and reflected the successful accomplishments from both the parts. Beyond doubt Eli Lilly wanted to extend its name in Asia especially in India. It started with massive investment of $ 7. 1 million as authorized capital and $3 million as equity capital. During 1995 Eli Lilly decided to expand in generic products and went into an agreement with Ranbaxy unfortunately the business founded that it is an erroneous decision hence terminated agreement. Both the businesses resemble to each other in terms of leadership, vision, values and many more but generic requires strong learning curve and was considered different from the core business of operation. Mutual consensus during the initial phase: The top management thought that it was the right decision and forecasted that about 200-300 million people dwelling in India belongs to the middle class and will be going to determine the future of India. The key question remained that why Eli Lilly gave more importance to India rather than Russia or China where it could have further expanded and established its business presence. Moreover due to the lack of intellectual property rights and patent protection in India, most of the products of Eli Lilly were being manufactured and sold illegally. It required strategic thinking to come up with a new product which can grasp the attention of the majority of the population. Furthermore most of the specialists and experts were unaware of the name therefore management decided to name the JV as Eli Lilly Ranbaxy JV which reflects the foreign taste. Most interesting fact revealed that both the businesses started from the scratch and worked for improving the infrastructure of the business where Ranbaxy helped the business whenever they were faced with some sort of issues. The group worked 24/7 and expanded the workforce with key professionals. It had a very limited budget therefore Eli Lilly excellently operated on economies of scale and made the most from Ranbaxy distribution system. In the 1993, the business had more than 200 people working on systematically performing and expanding its real essence in India. It took assistance from one its office located in Geneva and established a creative recruiting theme in order to ascertain long-term employment relationship. Furthermore the business assured new sales graduates that they will be going to be promoted in the company and customized training programs were formulated in accordance with India. The business also developed a ‘Red Book’ and put up with its values of ethical code of conduct. They communicated both the positive and negative aspects of specific drugs and later on it helped them in building trust, faith and confidence of doctors in the company. Both the firms strictly focused on the JV and on building personal relationships with each other rather than indulging in conflicts or politics. Both the businesses specialized in their core business with an upward moving learning curve. Ranbaxy gained expertise in generic products and meanwhile Eli Lilly focused on innovation, creativity and discovery. The initial product that resulted through joint venture was human insulin but it faced major confrontations from formal institutions and government regulations and there were financial constraints as well. There were regulatory issues and Indian government imposed substantial import duty. The government imposed price limitations and profits margin got shaken. Rather than opting for the localize strategy as it was adopted by Glaxo and Pfizer, the business went for niche marketing. Furthermore it could not launch some of its most valuable drugs in India because of the threats of poor intellectual property rights. It requires huge production capacity whereas profit ratio was low. During the initial period Eli Lilly deployed its marketing capabilities around two major groups. The business added momentous value to one of the off-patented drugs and emphasize on two world-class drugs where barriers to entry were high. The JV surpassed break-even in the end of 1996 and started earning profit. Chief organizational changes: During mid 1990s several changes were brought. It was one of the fastest growing organizations and a separate model was structured to instill stability. A proper SOP was formulated and the 50-50 partnership continued. Both sales and marketing functions were streamlined. The corporation hired McKinsey for management consultancy and identifies growth opportunities in India and showed consistency with the immense growth rate of 8% on annual basis. In order to transform into a major organization the business established a separate medical and regulatory function which operates in collaboration with the government to assess and give approval for specific drugs and the entire manufacturing process. The beginning of a new dimension: It has been said that during 2001 the business outshined the overall Indian pharmaceutical industry growth rate. Some of the achievements are as follows: †¢ Due to the JV Ranbaxy got famous worldwide and Eli Lilly established itself in India. It had a unique culture where employees of both the organizations never got cannibalized with each other. The growth rate further increased to 10% and major pharmaceutical corporations got further strengthened due to mergers and acquisitions. Major firms focused on more profitable core businesses and divested non-core set of functions and operations. †¢ Eli Lilly achieved 12th position in the pharmaceutical industry however one its successful drugs got off-patented in 2001 and it started working on its potential products. †¢ Major changes took place in India and China and the business came up with new strategies with proper evaluation and control system to overcome major issues. During the same period the management of Ranbaxy decided to transform into an international pharmaceutical company with the strong research-based platform. It went into JV with other firms in Canada, United States and Ireland. Ranbaxy further considered China, Russia, United Kingdom and USA as major foreign markets. Due to quick expansion throughout the globe it faced financial issues and the business found sudden decline in its cash flows and it started thinking for dissolving its JV with Eli Lilly. Ranbaxy considered itself as a global firm and said that it has participated at its utmost to create value for Eli Lilly in India. †¢ The JV revealed that it has attained world-class sales management process. They further penetrated into valuable directions and key areas like diabetes, oncology, and expertise in clinical trials in accordance with international standards. Moreover the entire workforce performs with high caliber and confidence. Numerous changes in Ranbaxy after JV: Ranbaxy (2010) instigated that the business experienced major changes after the JV and explored new market in different dimensions of NCS (new chemical entities) and NDDS (novel drug delivery system) mainly related to Urology, respiratory problems and formulated a plan for further expansion in developed countries specifically in UK and USA till 2012. It further went into mergers, acquisitions, JV and alliances in Brazil, China, South America, Germany, Spain, and Canada with MNCs like Bayer, Glaxo SmithKline, Ohm, Aventis and many more. It was successful in establishing global presence. Some of the learning factors were as follows: †¢ Major attempts were made to increase the productivity and the business came up with breakthrough advancements and minimized R&D cost. It brand image was further promoted when it introduced important drugs to contest against malaria. †¢ It achieved economies of scale and successfully produced effective drugs at low cost and developing economies could purchase them in an affordable manner. It remained adaptive to the industry pattern, invested heavily in R&D. It mostly got benefited due to low material and labor cost in India and patented several chemical compounds in developed countries. †¢ The business attained technological expertise, successful culture and further diversified into laboratory testing business and conducted clinical trials in Mumbai, Bangalore and many more. It established 2000 centers throughout South Asia. It further entered into service business and facilitated companies by testing a new product and provided approval for ingredients, manufacturing processes and the entire products. †¢ The business gained competitive edge in generic products. It was considered as the 7th largest growing corporation in the world. It gained expertise in distribution network, finance and different processes in the pharmaceutical industry. Q. 2 assesses the alternative options open to senior management on the future of the ELR IJV and recommend how you think they should proceed. Ans. Alternative Strategic options: In order to further enhance the collaborative performance between both the companies, the top management came up with the strategic thinking option. The business must formulate a task force which can look inside the future direction. However it must include top management from both the firms rather than involving key personnel from the JV so that day-to-day operations can be performed. In this way important scenarios can be developed and implemented. More importantly it was assumed that Ranbaxy was going to divest its JV with Eli Lilly. It was also highlighted that Ranbaxy favored to sell-out the business and it will generate funds to further expand the portfolio of Ranbaxy but Eli Lilly considered it as a negative option. The business further decides to invest a lot in R&D. More importantly the expanding and research work will specifically focus on cancer, infectious diseases, diabetes and cardiovascular problems. The clinical trials will be further assisted by the ministry o health. More importantly the business might go public in the nearest future. Key Analyses: Eli Lilly faced difficulties and barriers to entry while expanding in South Asia especially in India. It could not understand the culture, socio-economic factors, and political influences in the country. Despite of being known among the largest pharmaceutical companies in USA, it was considered as a mere business in India. Therefore the business opted for joint venture with any domestic company. Major Challenges: There were numerous challenges being faced by the business: †¢ The business has continuously faced intellectual property rights †¢ Eli Lilly faced lots of difficulties while establishing a positive relationship with the government of India. Indian government imposed price limitations and heavy import duty was imposed. †¢ The R&D cost was increasing day by day †¢ Competition was getting intensive and more organizations were entering in the industry †¢ It took huge time for new product approval which further increased the development time †¢ India joined WTO and from 2005 onwards it further strengthened the patent protection rights specifically pertaining to pharmaceutical products and FDI (foreign direct investment) was also highly promoted. Gradually due to intensive competition and due to increase in number of major players in the pharmaceutical industry, the growth rate decreased and lots of mergers and acquisitions took place. During 2004-2005 it further implied stern control on patent protection. India flourished as an emerging economy which can greatly add value to pharmaceutical products. These all forced both the companies to reconsider the JV and individual strategies. Recommendation: It seemed that both the sides looked for win situation. Eli Lilly tried to establish its authoritative style over Ranbaxy. The business focused in gaining its presence in India. On the other hand Ranbaxy purely focused on generating more profits and further expanding itself globally and becoming an international corporation. It seems that both were looking for their own benefits and they were not concerned about the other party. It seemed that Ranbaxy was more egotistical and wanted to undergo a transactional relationship with Eli Lilly for a certain period of time and decided to negate its agreements once reaching the pinnacle. In order to maintain mutual consent and undergo successful joint venture, several recommendations have been provided: †¢ First of all both the parties must share the benefits and have the authority to control different tasks. †¢ Rather than relying on core business the business must diversify into strategic areas and functions. †¢ The JV must counteract the shortening product life cycle due to advancement in technology and competition. †¢ It must transform threats in opportunities while destroying barriers and speeding-up the process of product introduction. †¢ The business strategy must be integrated with the corporate strategy to accomplish goals through shared values. †¢ There must be high commitment and cross-cultural understanding between both the parties. †¢ Eli Lilly must invest in establishing strict control due to poor intellectual rights. The formal institutions in India lack the concept of liberal education and technological advancements. Therefore the business must set benchmark and promote sustainable development while contributing into technological advancements. †¢ Indian government has always ruled over MNCs and global corporations. If MNCs and global corporations opt for FDI then India impose the sanction that that the MNC must share 50:30 ratio in profit. It is really difficult for international firms to enter into India and Eli Lilly need to compromise if they want to under-go market access in India. They need to invest in infrastructure and must contribute to the national exchequer in terms of tax. The business must emphasize on CSR and opt equal opportunity among both the genders and must respect the integrity of individuals. Successful joint venture results into long-term relationships. In order to transform into a successful long-term joint venture between two massive organizations they need to adapt to the above recommendations. Conclusion: It can be concluded that it was not a holistic loom. Rather than a proactive approach it was a reactive approach. They had not adopted the principle centered paradigm. Nevertheless both the businesses performed successfully in their core business. Ranbaxy advanced itself in generic products and gained competitive advantage and Eli Lilly prospered in the direction of innovation, technological advancement and adopted vigilant strategic thinking scheme. In order to further transform in the long-term development both the businesses must aid each other, surface key issues, formulate effective solutions and come up strategic direction where both can perform and move hand in hand. References: Sage Pulication. (2005). Negotiating and Designing an Alliance. Retrieved July 18, 2010, from http://www. sagepub. com/upm-data/12290_Chapter_3. pdf – Powered by Google Docs Ranbaxy. (2010). Ranbaxy World. Retrieved July 18, 2010, from http://docs. google. com/viewer? a=v&q=cache:Nrn9UEPrl5AJ:www. ranbaxy. com/annualreports/newsletter-2010-ranbaxy-world. pdf+assessing+alternatives+to+Eli+Lilly+Rabaxy+Joint+Venture&hl=en&gl=pk&pid=bl&srcid=ADGEEShyidoDL1vRW7be29h-Qph0U-59nuHIR-_IrhUW1sJ-ZyblNqb-AzBDUg27j4SU_J_GISMExbHLQN0D1HB5VQCBhlroFuaSFxVIojVhRQWLT8pFXWx9qHuMfbAa92fpncoQ7oO_&sig=AHIEtbTU-0Tw2vxYx8AwIHR4SjOtdhXgEA